Refunds

If you’re looking to return or exchange your order for whatever reason, we're here to help! You can return or exchange your items within 14 days of receiving your order.

Please note the following exceptions to our return and exchange policy:
  • Discounted items are final and cannot be returned or exchanged
  • Exclusive 1 of 1 items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please contact us on info@hikeproject.ch or use the contact form on our site.